As we each personally make preparations for how the Covid-19 virus will impact our daily lives and activities, we want to communicate the actions that MA Bank is taking to keep our employees and customers safe, while also providing access to your accounts and the financial services that you have entrusted to us.
We understand the concern and uncertainty you may be experiencing surrounding the Coronavirus (Covid-19) and are committed to being responsive to the needs of our customers and staff as the situation evolves.
MA Bank is taking many additional measures to try to keep our customers and staff healthy, including ramping up our cleaning efforts. Our bank is cleaned daily with sanitizing solutions and at various times throughout the day by bank staff. We have also asked our employees who aren’t feeling well to refrain from coming in.
In response to best practices communicated by public health officials, we encourage you to take advantage of MA Bank’s digital tools and resources for self-service banking and 24/7 account access. You can access your accounts online and by using the bank’s mobile app at your convenience. From there, you can make payments, view transactions, check balances, make transfers, make deposits, and communicate with our staff securely. If you haven’t enrolled in online access, it only takes a few minutes and you can begin the process by downloading the Mabank App or by calling one of our branches for assistance. To withdraw cash, please visit any ATM or use our drive-up facilities.
Again, the health, safety and well-being of our customers, staff, and our communities is our first priority. We will continue to monitor this quickly evolving situation and adjust our plans as new information is made available.
Finally, our prayers are with our Government Officials coordinating an appropriate response, the health care providers tasked with caring directly with those afflicted, and for those within our communities that contract the virus.